ITI Interview – Business/Admin Trades — 6 trades, 120 interview questions. Click a trade to see its 20 Q&A. Secretarial Practice (English) 20 Q&A Q1. What does the Secretarial Practice (English) trade cover? It covers office administration skills, business correspondence, typing, record management, and communication practices needed to support executives and manage office operations effectively. Q2. What is the role of a secretary in an organization? A secretary manages correspondence, schedules appointments, organizes files and records, and provides administrative support to executives and departments within an organization. Q3. What is business correspondence and why is it important? Business correspondence includes formal letters, emails, and memos used for professional communication; it's important because clear, professional correspondence reflects well on the organization and ensures effective communication. Q4. What typing skills are important for a secreta...